Newspapers beware...YouTube is easy, AdSense (how you make money) is not lemon squeezy.
In general, YouTube is working out well for our newspaper. We migrated all of our videos from the expensive Brightcove platform in August and went live on YouTube in August and on our site with YouTube on August 22, 2011 using the embedded player.
But shortly after we launched on our site, our Adsense account was abruptly shut down-
- No explanation provided
- No support
- No help
- and therefore...no Adsense on our videos that run on our site.
We already have several pre-roll videos that are waiting to run on our site and we cannot order them through Adwords and have them appear on our site without an Active AdSense Account.
If anyone that can provide any help that would be great. How do people normally deal with this? Set up a new account?
We are a top 100 newspaper in the country.
We went live August 22 and have over 940,000 video views in 36 days.
Why doesn't Google want us to make any money!
I am more than willing to admit that we may have screwed up the implementation, sign up and coding, but we are now completely locked out and cannot fix anything.
This automated crap has to stop and someone has to answer the phone, take responsibility, and make sure that the content providers that are making you money.
Email communication from AdSense and YouTube starting August 27.
Names of YouTube folks removed as they, while not solving the problem, have been helpful in trying to figure out what happened.
Date: Mon, Aug 27, 2012 at 8:31 AM
From: Google AdSense <adsense-adclicks-noreply@ google.com>
Subject: Google AdSense Account Disabled
Hello,
With our advertising programs, we strive to create an online ecosystem that benefits publishers, advertisers and users. For this reason, we sometimes have to take action against accounts that demonstrate behavior toward users or advertisers that may negatively impact how the ecosystem is perceived. In your case, we have detected invalid activity on your site and your account has been disabled.
We're limited in the amount of information we can provide about your specific violation. We understand this can be frustrating for you, but we've taken these precautionary measures because intentional violators can use this information to circumvent our detection systems.
In some cases, publishers can make significant changes to correct the violation and are willing to comply with the AdSense program policies (google.com/adsense/policies). For this reason, we offer an appeals process as an opportunity to work with you to resolve the issue. To help you with the process, we’ve created a list of the top reasons for account closure for you to review before submission athttp://support.google.com/ adsense/bin/answer.py?answer= 2660562. Please be sure to provide a thorough analysis in your appeal, which you can submit at https://support.google.com/ adsense/bin/request.py? contact_type=appeal_form and we will follow up accordingly.
Thanks for your understanding,
The Google AdSense Team
Aug 27
to youtube
I am not sure exactly what happened here as all I did was link our YouTube account to Google AdSense. I have not made any changes since we signed up and wonder how this could happen.
Does this mean will not be able to monetize our videos?
Please assist.
Regards,
Aug 27
From YouTube
to me
Please let us know what policies may have been violated inadvertently. It looks like AdSense has provided a resource for you in that regard.
Check that out, and let us know if something in there seems to apply, again albeit inadvertently.
thanks,
YouTube
Aug 27
to YouTube
From what I can see there might be a few items:
1) I may not have set AdSense up properly from the start.
2) Copyright Material; we have had a few issues on songs that have played at events we are covering and we are working to clip the audio or remove the videos. This has only happened in about 40 videos out of 3400.
3) Recent updates to dates/videos using XML upload. I have no idea how this would impact AdSense, but it is the only other thing we have done that I am aware of.
---------- Forwarded message ----------
From: "Google AdSense" <adsense-adclicks@google.com>
Date: Sep 5, 2012 10:52 PM
Hello,
Thank you for your appeal. We appreciate the additional information you've
provided, as well as your continued interest in the AdSense program.
However, after thoroughly re-reviewing your account data and taking your
feedback into consideration, our specialists have confirmed that we're
unable to reinstate your AdSense account.
Please know that, once we've reached a decision on your appeal, further
appeals may not be considered, and you might not receive any further
communication from us. Note that AdSense publishers whose accounts are
disabled for violations of our Terms and Conditions are not eligible for
further participation in AdSense. For this reason, you may not open new
accounts.
Also, accounts disabled for invalid click activity will receive no further
payment nor any reissue of previous payment. Your outstanding balance and
Google's share of the revenue will both be fully refunded back to the
affected advertisers. Thank you for your understanding in this matter.
We understand that you may want more information about your account
activity. However, because we have a need to protect our proprietary
detection systems, we're unable to provide our publishers with any details
about their account activity.
Sincerely,
The Google AdSense Team
Just in case anyone from Google, AdSense, or YouTube is reading this. A link to this blog will be included in the cover article on the upcoming issue of INMA Ideas Magazine.
INMA is the world’s leading provider of global best practices and marketing ideas for newsmedia companies looking to grow amid profound market change.
On September 12, we released this video of a break in at an Apple store and received over 700K views.